Telecommunications giant, MTN Ghana, has announced a temporary suspension of its Mobile Money (MoMo) services in the early hours of Sunday, August 17, 2025.
The six-hour downtime, scheduled from 12:00 a.m. to 6:00 a.m., will affect all MoMo-related transactions.
During this period, customers will be unable to send or receive money, make deposits or withdrawals, transfer funds, or pay bills.
Charles Asamoah Assah, Chief Technology and Service Delivery Officer at Mobile Money Limited, explained that the planned system upgrade is aimed at improving the quality and reliability of MoMo services.
“Please be informed of a planned system upgrade on 17th August 2025, from 12 midnight to 6 a.m. During this period, all Mobile Money services will be unavailable. This upgrade is to improve our services to you,” he stated.
He added that the temporary suspension is necessary to allow technicians to complete the upgrade smoothly and ensure more efficient service delivery going forward.
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Assah apologized for any inconvenience the downtime may cause and expressed appreciation for customers’ patience and understanding.
“We sincerely apologise for any inconvenience caused and thank you for your understanding,” he said.
MTN Ghana is encouraging users to plan ahead and complete any urgent MoMo transactions before the maintenance period begins.
Telecommunications giant, MTN Ghana, has announced a temporary suspension of its Mobile Money (MoMo) services in the early hours of Sunday, August 17, 2025.
The six-hour downtime, scheduled from 12:00 a.m. to 6:00 a.m., will affect all MoMo-related transactions.
During this period, customers will be unable to send or receive money, make deposits or withdrawals, transfer funds, or pay bills.
Charles Asamoah Assah, Chief Technology and Service Delivery Officer at Mobile Money Limited, explained that the planned system upgrade is aimed at improving the quality and reliability of MoMo services.
“Please be informed of a planned system upgrade on 17th August 2025, from 12 midnight to 6 a.m. During this period, all Mobile Money services will be unavailable. This upgrade is to improve our services to you,” he stated.
He added that the temporary suspension is necessary to allow technicians to complete the upgrade smoothly and ensure more efficient service delivery going forward.
Assah apologized for any inconvenience the downtime may cause and expressed appreciation for customers’ patience and understanding.
“We sincerely apologise for any inconvenience caused and thank you for your understanding,” he said.
MTN Ghana is encouraging users to plan ahead and complete any urgent MoMo transactions before the maintenance period begins.
